By agreeing to these terms, you acknowledge your commitment to upholding professional standards and providing exceptional instruction. Thank you for choosing to work with us
Terms & Conditions - IPHM Beauty - Trading as Holistic Therapy Services Ltd
Latest T&Cs Updates: 8/3/2023
1. All beauty training providers must agree to our code of Ethics & T&Cs. If offering invasive training, they should have a minimum of 12 months of experience in the field.
2. No online training will be accepted for invasive beauty therapy courses or aesthetics that allow qualifying students to work unsupervised. Only natural and non-invasive beauty therapies are acceptable for online training. If offering theory-only courses, the certificate must clearly state that it was a theory-only course.
3. For courses, beauty training providers must ensure that all students submit case studies and have their course work checked through an exam or personal one-to-one assessments. We recommend a minimum of 30 hours of study time for online courses that offer a certified qualification.
4. If other people offer courses as an affiliate, they must be registered with IPHM as a Subeducator, once you have been accepted you can then request a link for this. If you have employees who are paid by you the Training Provider then you must inform IPHM of the names of your trainers.
5. Insurance is essential for beauty training providers. If they do not hold insurance and wish to apply for a discounted insurance with one of our affiliate providers, they must ensure they have insurance within 7 days of acceptance. Botox and injectables require batch number recording, a Needlestick Injury Policy, and Photograph Requirement Policy. Acceptable practitioners include Surgeons, Doctors, Physician Associates, Nurses, Dentists, Paramedics, Dental Therapists/Hygienists, Pharmacists, Podiatrists, Physiotherapists, Optometrists, and Orthoptists.
Pre-requisites for Beauty/Aesthetics Training Providers (face to face)
1. To ensure the quality of training provided, there are guidelines that all training providers must adhere to. These include agreeing to our Code of Ethics & T&Cs. Additionally, providers offering training in non-evasive beauty therapies should hold a level 3 teaching qualification or equivalent, like AET, VTCT, IPHM Teaching course, and have at least 12 months of experience.
2. Those offering facial/body aesthetics such as injectables, Botox, Vitamin Injections, permanent makeup (SPMU), Dermal Fillers, etc., should hold a degree in nursing/dentistry or medicine, and have a minimum of 12 months of experience or a level 7 qualification in Botox and dermal filling to offer training to others.
3. For online beauty courses, video training should be available if deemed necessary, and online tutor support should be provided. Some minimal invasive procedures, such as Microdermabrasion, may offer this as a theory course but should ensure the student undergoes practical training and case studies before awarding a certificate.
4. Invasive aesthetics courses may be offered partly online, such as theory, but all practical must be done face to face, and no certificate should be awarded until this is the case. Insurance is essential to teach your courses. If you do not currently hold insurance, you may still apply, but this should be arranged within 7 days of accreditation being offered (you can apply for insurance via one of our affiliates and may benefit from a discount). Tattooists (teaching) must hold Level 5 VTCT in laser tattoo removal, have a minimum of 6 months of experience, a tattoo artist license, insurance, and a Level 3 teaching qualification.
5. Aesthetic Pathway - Starting from March 31, 2022, IPHM Beauty will not approve this for accreditation.
6. Mandatory Health and Safety Management - All trainers are required to maintain an adequate level of health and safety management when conducting aesthetics at any location. This is a crucial criterion for IPHM membership.
Training Providers – What you are agreeing to
You should know that by using our logo on any certificates/awards that this is only used for the actual courses or training we have approved and are shown on your listing with us.
Offering Workshops and Direct Training - You are agreeing that you or your training providers hold the necessary qualifications and or experience to offer the courses to your students in a professional and responsible manner. Please note that our logo should not be used on any certificates for courses that are not approved or listed on your profile. Failure to mislead students may result in immediate removal of your listing. Any course provider found to be in breach of this may have their listing and membership removed from our website. and no refund will be offered.
Online/Distance Learning Courses – You are agreeing that you hold full copyright for the course material you are providing and that the content you are sending out is unique to your training school or that you have full permission to use. You also agree that your students will have tutor support available to them and that you assess their work by way of either or case studies and exam before issuing a qualification.
Before offering invasive online courses, ensure that your students already have the necessary qualifications and experience in needles. It is important to properly assess case studies before awarding any certificates to the students. This will help to ensure that they have the required skills and knowledge to perform invasive procedures safely and effectively.
UK members only (Updated 3/2/2021 - Protected Titles- Arts Therapists, Art Therapists, Dramatherapists, Music Therapists and Art Psychotherapists is not an approved title to use in the United Kingdom unless you already hold membership and have permission to use these particular titles with the HCPC
Further T&CS
Payment Flow and Delivery Policy:
Once you have made payment and subscribed to IPHM your application will be processed within 14 working days once we have received all relevant documents. A signed copy of your certificate and ID badge (if applicable) will be sent to you as an attachment with your acceptance email ready for you to download. You may also request a posted hard copy to be sent out to you via the member's dashboard (postage charges will apply). Once your certificate has been issued you have now entered into a legal and binding contract with IPHM as set out below.
Complaint Procedures:
The IPHM will only mediate if the complaint is unresolved due to an inability to reach a mutually agreeable outcome or if the therapist has in any way refused to handle the complaint. If wishing to make a complaint regarding one of our members you must have contacted the member concerned first, only if this has not been resolved should you then request an IPHM complaints form.
The IPHM reserves the right to suspend or withdraw accreditation depending on the nature and severity of the complaint, as well as the number of repeated complaints lodged against a member. No refund will be issued if the complaint is upheld.
Instalments, Subscriptions T&Cs:
Yearly Subscriptions: If making payment via yearly subscription then your payments are deducted automatically from Paypal or our Payment Provider each year on renewal. We do send reminders beforehand but do not guarantee that you will get a reminder. Please note that should you wish to cancel your subscription then you should do this at least 7 days before your renewal date or at the time you receive your reminder, this is usually 10 days before payment is taken. Membership fees will remain the same but only if renewals are made on or before the due date.
Listing Amendments/Cancellations - Please note the ownness is on the member to inform us of any necessary changes such as new email address or contact details, IPHM accepts no responsibility for emails not being received by the member but will send a copy of our IPHM reminder email sent to you on request. Once your subscription (in the case of PayPal this must be done directly by the member) is cancelled your details and listing will be removed from our website and you will no longer be entitled to use the letters IPHM after your name or use our logo and membership badge if applicable showing that you are an approved member of IPHM.
UK members only - Protected Titles- Updated 3/2/2021 - Arts Therapists, Art Therapists, Dramatherapists, Music Therapists and Art Psychotherapists is not an approved title to use in the United Kingdom unless you already hold membership and have permission to use these particular titles with the HCPC
Monthly Instalments - Minimum Period Terms and ending your Agreement:
Important please read if you have chosen to pay for your subscription via our instalment plan as these are the terms you are agreeing to - Your payments will be due monthly on the same date as you signed up. All payments are inclusive of VAT.
Your Pay Monthly Membership Agreement has a minimum term called a Minimum Period, which could be as short as 30 days. After the Minimum Period, you can end the Agreement by giving us 30 days' Notice (unless any other statutory or regulatory rules apply).
If monthly payments are not made on time then IPHM has the right to request the full balance outstanding. It is important to make your payments on the date stated once agreed and if you have any difficulty then you should contact us immediately.
Unless specified otherwise, if you want to end the agreement during the Minimum Period or we end this agreement as a result of your material breach, then you will have to pay an Early Termination Charge which amounts to no more than your Monthly Subscription Charges multiplied by the number of months left in your Minimum Period.
Examples of Early Termination Charges:
Example: You have applied for a 12-month therapist membership via a monthly subscription for example costing £12 a month and decide to stop trading after six months. This means you’ll pay an Early Termination Charge for the last six months of your contract. which gives an Early Termination Charge of £72.00.
Terminating your Membership
We may end the agreement without your consent if you have any outstanding payments due on your account. We can also end the agreement if we have reason to believe the service is being used fraudulently, illegally or in a way that can harm our reputation. We may also end your agreements if you are found to be in breach of our T&Cs. This is a rolling contract and renewal will continue unless cancelled.
Amendments to your listing
Amendments to your listing can be requested via your personal member's dashboard, once we have received your request we are happy to amend any details free of charge and this will usually be done within 48 hours. If however, you require a change of trading name this may incur an admin fee.
How to Cancel your Renewal Membership
Cancellation if Paying via Subscription - If you have set up a yearly PayPal subscription to pay for your membership you will need to cancel this directly through PayPal, if you request a cancellation you will be sent details of how to do this. If you wish to cancel before your application has been processed and you have simply changed your mind then this will incur an admin fee equivalent to the non-refundable deposit. Our logo must be removed from any website or paperwork showing you as an approved and accredited IPHM member once the cancellation has been made and accepted.
PayPal Subscriptions - It is the member's responsibility to cancel PayPal Subscriptions directly and IPHM will not be eligible to refund any payment if this has not been completed and your renewal certificate has already been emailed to you. If you require assistance to cancel your subscription directly then we will be happy to assist on request. Although you may receive a cancellation letter from IPHM, you will need to ensure your PayPal Subscription has been cancelled directly by you. Details of how to do this are on the cancellation letter so you should read this carefully.
Refund Policy
- Should you not supply said information as shown in a) on request and your application has been processed then please note you will not be eligible for any refund and we hold the right to withdraw your membership.
- Refunds will only be issued in the case that IPHM does not accept your request for membership.
- Should you cancel your agreement for any reason after your documents have been issued and sent to you via email you will not be eligible for a refund.
- Please note a refund will not be sent to anyone who has cancelled their membership during the term or simply changed their mind.
- Refunds will be offered if you have notified us that you have cancelled your subscription and followed the above instructions, but payment has still been deducted through no fault of your own. You may need to show us proof of your cancellation if disputing a refund.
Arrears - Arrears payment is an important part of financial responsibilities. Any outstanding payments are requested in the form of an invoice. All customers must ensure that all payments are made in full and on time, so that their financial records remain up-to-date and accurate. Failure to do so could result in additional fees and charges, or even legal action. It is important to stay on top of any arrears that exist, and payment plans can be arranged if necessary.
Marketing Emails - You are agreeing to receive marketing communications from IPHM. This means that we may send you newsletters or information that we feel is relevant and important regarding your membership. We will not pass your details on to 3rd parties, or send spam emails. You may unsubscribe at any time.
You also agree that you have read, understood and agreed to abide by our Code of Ethics.
Helpful Links:
Resources: Downloads
Search: Directory
Misuse of IPHM logo: More Details
complaints form (request one) : Email:
Our Company Details:
Registration Name: Holistic Therapy Services Ltd – Trading as IPHM
Office Address: Sladen Wood Mill, Training Rooms FF4, Todmorden Rd, Littleborough, Lancs, OL15 9EW
Place of registration: Companies House – Cardiff
Registration Number: 11289698
Vat Number: 361613416
Tel: 44 01706 838332
Email: